Privacy Policy
Last updated: August 2026
1. Who this covers
This policy explains how Plaza Laundromat, 4815 E Main St Unit 18, Mesa, Arizona 85205, handles personal information collected through mesaplazalaundromat.com and in the course of providing our services.
2. What we collect
This website uses Google Analytics 4 to understand how the site is used, such as which pages people visit and how they found us. Google Analytics collects usage data through cookies and similar technologies as described in Google's own privacy documentation. We do not use it to serve advertising and we do not sell personal information.
If you contact Plaza Laundromat directly by phone or email, we receive the information you choose to share so we can respond to your inquiry.
We do not collect payment card details through this website.
3. Why we use it
To respond to your enquiry, to quote and provide services, to identify and return your laundry, to contact you about your order or account, and to understand how the website is used so we can improve it.
4. Who we share it with
We do not sell your information.
We may share information only where required by law or when needed to respond to a request you make directly to us.
5. Access instructions for commercial customers
Where a commercial customer provides door codes, lockbox codes, or similar access details, we treat these as confidential, share them only with personnel who need them to perform collections, and remove them when the account ends.
6. Analytics and cookies
This site uses essential browser storage needed for normal operation, plus Google Analytics cookies that help us understand site usage. You can block or delete cookies in your browser settings without affecting your ability to use the site. It does not use advertising cookies.
7. How long we keep it
Contact form enquiries are kept for as long as needed to respond and for a reasonable period afterward. Drop-off tickets are kept only as long as needed to complete and reconcile the order. Commercial account records are kept for the life of the account and afterward as required for tax and accounting purposes.
8. Your choices
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by calling (480) 531-3048 or using the contact form. Some records must be retained where the law requires it.
9. Children
This website is not directed at children and we do not knowingly collect information from children through it.
10. Security
We take reasonable steps to protect information in our care. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Changes
We may update this policy. The current version is always the one posted on this page, with the date shown above.
12. Contact
Plaza Laundromat, 4815 E Main St Unit 18, Mesa, AZ 85205. (480) 531-3048. Use the contact form to send a message.